Cyber Security Support

Cyber Resilient Care: Support to small care providers

Digital Care Hub has launched a new support programme for care providers with up to 50 staff in the North West, West Midlands and South West. Funded through the Department of Science, Innovation and Technology’s Cyber Local programme, this new service will help providers to strengthen their ability to manage cyber security incidents. It includes in-person workshops, cyber vulnerability assessments, and webinars based on typical cyber incidents and runs from January to March 2025.

The programme is being delivered by four of our local support organisations in partnership with our national team and police-led Cyber Resilience Centres. The workshops and assessments are available to 10 care providers in each of the three regions and will prioritise CQC-registered services and day care. The webinars are open to all small providers.

Our local support organisations are proactively inviting small providers in their regions to take part. If you meet the eligibility criteria and have not been invited to take part by mid-January 2025, you may wish to contact your support organisation.

Find out more

Other support and advice

These organisations offer advice about the best ways to protect devices and data.

• Action Fraud is the UK’s national reporting centre for fraud and cybercrime. You can report it and/or phone 0300 123 204 if you have been scammed, defrauded or experienced cybercrime.
• Better Security, Better Care– is the official support programme for adult social care services on data protection and cyber security.
• Get Safe Online provides practical advice on how to protect yourself and your business. There is also a Jargon Buster.
• Information Commissioner’s Office ICO is a UK independent body set up to uphold information rights. It provides access to official information and guidance about topics such as GDPR.
• National Cyber Security Centre (NCSC) is the authority on cyber security and has some useful advice and guidance and resources. This includes:
  • Cyber Aware which aims to support simple secure online behaviours to help individuals and families protect themselves from cyber criminals.
  • a series of films, available on YouTube, on ransomware, phishing and security culture. 
  • guidance on how to spot the most obvious signs of a scam
  • Suspicious Email Reporting Service (SERS), where people can report a potential phishing message or scam website to the NCSC
  • training for staff and for small organisations 
  • Cyber Insurance advice
  • Cyber Essentials readiness toolkit. The toolkit helps create a personal action plan to help organisations move towards meeting the Cyber Essentials requirements.
• NHS England is the national information and technology partner to the health and social care system. Its systems and services include the Data Security and Protection Toolkit and NHSmail. Its Social Care Programme commissioned this guidance and the Digital Care Hub website.
• The Security Awareness Special Interest Group (SASIG) is a subscription-free networking forum. Its aim is for professionals to be able to safely and freely exchange views and concerns about the issues of cybersecurity. Membership includes hundreds of organisations from all sectors; public and private.
• Take Five is a national campaign that offers advice to help everyone protect themselves from preventable financial fraud.
• Cyber Resilience Centres are regional police/ private not-for-profit partnerships, funded by the Home Office, offering free and inexpensive cyber services for SMEs and third sector organisations.